We are actively looking for either an Assistant Resident Manager (Single) or a Team of Two to provide ongoing support to the on-site management team at “The Lonsdale”. The Lonsdale , which opened in 2020, has 144 residential rental units is located in the heart of Lonsdale in North Vancouver. In this role, your days off would be be Wednesday – Thursday .
What’s in it for you ?
Hollyburn Properties offers competitive wages and great benefits including ;
- Extended Benefits for Team Member & Family (Extended Medical, Dental, Vision Care) – 100% premiums paid by Hollyburn
- Employee & Family Assistance Program
- Matching RSP Program
- Educational Assistance
- Discounted Accommodation – 1 bedroom Suite (No Pets / No smoking)
Key Duties & Responsibilities
- Show suites and provides prospective Residents with an application if they are deemed a good fit for the building;
- Manage the rental process for Residents, which includes all the required paper work for the rental of suites, parking and/or storage lockers;
- Answer telephone inquiries regarding suites. Must become familiar with all physical aspects of an available suite (how many sq. ft., location, conditions, etc.), all aspects of the suite rental process (deposit, number of people, pets etc.), and the building amenities available;
- Treat applicants and Residents with courtesy and respect, communicates any problems or concerns to their managers or to the Head Office Team;
- Clean common areas including hallways, stairwells, laundry rooms and gyms
- Prepares vacant suites for new Residents by completing necessary repairs, upgrades and/or cleaning and painting;
- Maintain the building by performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools.
- Deal with Resident issues regarding complaints about excessive noise, disorderly conduct, or misuse of property
- Must live on-site
- Performs any other duties and responsibilities as assigned.
Knowledge, Skills & Abilities
- Previous experience in housekeeping, common area cleaning would be an asset;
- Presentation and sales skills are necessary to market suites to prospective Residents;
- Some knowledge of building systems and building maintenance;
- Excellent customer service skills;
- Proficiency with Microsoft Office (Word, Excel and Outlook);
- Ability to work independently and in a team environment where mutual support is essential;
- Ability to work a varied schedule including evenings and weekends;
- Be physically able to carry out all necessary duties. All candidates must be physically able, at minimum, to paint and clean, including bending, stooping, kneeling, pushing, pulling and lifting up to 50lbs;
- Must have good understanding of the English language. This includes both written and verbal communication skills;
- Must be a Resident of Canada or possess the appropriate documentation to legally work in Canada. All documentation must be current.
If you are interested, please submit your resume and salary expectations to [email protected].
We thank all those who apply, but only qualified candidates may be contacted.
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