Get In Touch

Have a question? Check out the FAQ for our most popular answers, or send us a message. Whether it’s about Hollyburn or just renting in general, we’ll get back to you with an answer promptly!

Vancouver & Calgary

604-662-7345 or 1-866-878-8811

Monday - Friday
8:30am - 5:00pm (PST)

Toronto & Ottawa

416-923-5945

Monday - Friday
8:30am - 5:00pm (EST)

Frequently Asked Questions

How do I search for an apartment to rent?

Finding your next apartment is easy with Hollyburn. Click “Find an Apartment” at the top of the page, then use filters such as city, suite type, price range, and building features to narrow your search.

Browse available apartments on the map by clicking the blue building pins, or explore properties that match your criteria in the search results.

If you have questions or would like to book a viewing, our on-site Resident Managers are here to help. Most of our buildings have Resident Managers who live and work on-site, making it easy to get local insight, schedule a convenient viewing, and find the home that’s right for you. Each building’s contact information is listed on the property’s page.

I'm moving to the city. Can I rent with Hollyburn even though I haven't arrived yet?

Absolutely. Whether you’re moving from another city or relocating from abroad, you can complete Hollyburn’s rental process online before you arrive.

Our Resident Managers are available to answer your questions, help you explore available apartments, and guide you through each step of the leasing process. Once you’ve found a home that’s right for you, you can submit your application online from wherever you are.

To learn more, visit our Rental Process page or connect with a Resident Manager by calling the phone number on your preferred building’s listing page.

How can I receive updates when you have new vacancies? Can I join a waitlist?

Definitely! We have two options that allow you to stay in touch about future suites for rent:

To receive instant vacancy updates…
Subscribe to Instant Vacancy Updates here. We’ll send you an email every time a new suite becomes available that matches your preferences.

To join a specific building’s waitlist…
Click the “Find an Apartment” button at the top of the page to view our buildings. You can untick “Only show properties with available units,” to display our entire portfolio. When you find a building you like, click through to the detailed building page and select “Join Waitlist.” We’ll email you as soon as something becomes available within your price preferences.

Does Hollyburn have any pet friendly apartments for rent in Vancouver?

In Vancouver, Hollyburn does not have any pet friendly suites however the Lonsdale and Bridgewater in North Vancouver welcome a pet up to 30 pounds.

Does Hollyburn have any furnished suites or short term rentals available?

Yes! Hollyburn offers fully furnished short-term rentals in Vancouver, North Vancouver, and Calgary, with a minimum stay of 90 days.

Our furnished suites are move-in ready and thoughtfully equipped for a comfortable, hassle-free stay. Each suite includes furniture, cookware, kitchen essentials, linens, cable, internet, heat, hot water, and electricity, giving you the convenience of a hotel with the comfort and privacy of home.

Whether you’re relocating, working on a temporary assignment, or looking for flexible housing, our furnished apartments provide a convenient solution in some of Canada’s most desirable neighbourhoods.

To explore availability and learn more, visit our Furnished Rentals page.

 

 

Will Hollyburn manage my house or condo for me?

Unfortunately no. Hollyburn is a private property management and real-estate investment company; we only manage properties that we own (multi-family apartment buildings and commercial units). These are properties that we’ve purchased or developed ourselves.

What is included in my rent?

Most Hollyburn communities include hot water, and many also include heating. Some properties may offer additional utilities or amenities, such as electricity, fitness facilities, pools, bike storage, parking, or storage lockers, with some services available for an additional monthly fee.

For the most accurate information, please review the amenities and inclusions listed on the property page for the building you’re interested in. These details may differ from one community to another.

How do I get help with a resident concern?

We’re here to help. If you have a concern, question, or feedback you’d like to share, please submit a Customer Service message using the web form above. Our team will review your message and connect with you as soon as possible to provide assistance and work toward a resolution. We appreciate hearing from our residents and customers, as your feedback helps us continually improve our communities and services.

How do I apply to work for you?

Visit our Careers page to view all of the current property management jobs and other career listings. Then email your resume and cover letter regarding the position you are applying for to [email protected].

Where is the link to re-load my Hollyburn Laundry card?

If you are a Hollyburn Resident with a digital laundry system in your building, you can access your profile or re-load your card at http://hollyburn.laundroworks.com. Be sure to bookmark it in your browser for easier access in the future! Alternatively you can also scroll to the bottom of the website and click “Laundry.”

How can I contact the corporate office?

You can reach our corporate office by submitting a general message using the form above or emailing [email protected].

We can also be reached at the following phone numbers:

Vancouver & Calgary
604-662-7345 or 1-866-878-8811
Monday – Friday
8:30am – 5:00pm (PST)

Toronto & Ottawa
416-923-5945
Monday – Friday
8:30am – 5:00pm (EST)

Join Our Mailing List