Property Manager

Posted in  Toronto,  on October 19, 2021

We are looking for a dynamic & energetic individual to join our Residential Property Management Team in Toronto.  This individual will be responsible for all aspects of property management for a portfolio of buildings in the Central Area of Toronto. They will have a passion for providing a positive experience to our residents while also providing a supportive and collaborative environment for their team members.

Property Managers contribute to Hollyburn’s goals by effectively managing a portfolio of residential buildings through a team of professional Resident Managers. This includes maximizing profitability, overseeing the preservation and enhancement of assets, and ensuring positive tenant relations. The Property Manager supports our Building Teams in delivering exceptional service and quality that consistently exceeds the expectations of our residents.

Key Duties & Responsibilities

  • Manages Building Teams in assigned buildings by:
    • Overseeing all activities relating to selection of suitable candidates;
    • Providing initial training and continual coaching;
    • Providing leadership and supervision of Resident Managers;
    • Ensuring corporate policies are understood and implemented;
    • Ensures all pertinent code compliance (OBC, OFC, PIPEDA, AODA, etc. )
    • Monitoring attendance and accessibility to tenants;
    • Evaluating performance and providing appropriate feedback;
    • Responding to issues or problems escalated from staff or tenants
  • Implements corporate directives and monitors daily operations by:
    • Conducting weekly site tours;
    • Inspecting all vacant suites and implementing approved renovations;
    • Initiating vacancy advertising as appropriate;
    • Approving expenses, issuing Purchase Orders, and approving invoices;
    • Establishing appropriate rental rates;
  • Maximizes the profitability of each building by:
    • Developing and implementing an annual budget and operating plan for each building;
    • Evaluating actual performance in relation to plan and instituting corrective action as appropriate;
    • Designing and implementing targeted tenant retention strategies, such as building events and value-added services according to corporate standards;
    • Responding to competitor activity and other market forces as necessary;
    • Proactively mitigating damage costs in accordance with corporate insurance policy;
  • Effectively represents Hollyburn when acting as a corporate spokesperson in assigned roles by:
    • Tendering and negotiating service contracts;
    • Appearing at Residential Tribunal hearings, if necessary ;
    • Participating in Above Guideline Increases , both documentation and hearing preparation;
    • Liaising with civic authorities or emergency services personnel;
  • Performs any other duties and responsibilities as assigned.

Knowledge, Skills & Abilities

  • 2-5 years’ progressive experience in property management a minimum 1-3 years at a management level;
  • Certified Property Manager or Accredited equivalent, eg AIHM is an asset;
  • Strong management, leadership and people management skills;
  • Working knowledge of Residential Tenancy Act of Ontario;
  • Strong computer skills including MS Office, previous experience with Yardi an asset
  • Exceptional interpersonal skills and the ability to effectively manage difficult communication issues with Residents;
  • Excellent problem solving skills and the ability to think swiftly;
  • Ability to manage a portfolio of 6-10 buildings
  • Ability to work under pressure, with time constraints even as priorities change and urgencies intervene;
  • General knowledge of provincial occupational health and safety requirements;
  • Ability to prepare and keep within a building budget;
  • Experience tendering and awarding contracts is an asset;
  • Thorough understanding of operational systems in the property management industry;
  • Ability to be flexible and self-motivated, and to take initiative;
  • Ability to work independently and in a team environment where mutual support is essential;
  • Ability to display a high level of professionalism;
  • Must have a vehicle and a valid Ontario Driver’s License (mileage will be provided).

Hollyburn Properties offers competitive wages and benefits. If you are interested, please submit your resume and salary expectations to [email protected] We thank all those who apply, but only qualified candidates may be contacted.

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