fbpx

Property Management Administrator – Toronto

Posted in  Toronto,  on August 22, 2022

Position Summary

The Property Management Administrators contribute to Hollyburn’s goals by providing a wide range of administrative support to the Property Management Team,  ensuring efficient office operations  in addition to assisting with the potential residents with leasing enquiries.  This role works within a team of Property Management Administrators inter-provincially providing services in all three provinces in which Hollyburn Properties currently operates.

Due to the operational needs of the organization in Toronto, this position DOES NOT have the opportunity to work from home in a hybrid model.

 

What’s in it for You ?

We offer a great work environment and great benefits including but not limited to ;

  • Competitive salary
  • Extended Medical, Dental & Vision Benefits – Premiums 100% paid by Employer for you & dependents
  • Employee & Family Assistance Program
  • Matching Group RSP Program
  • Free parking

 

Key Duties and Responsibilities

Provides administrative support to the Property Management team by:

    • Providing administrative support to Property Managers;
    • Drafting correspondence within established guidelines;
    • Creating and maintaining a database of current information;
    • Coordinating paper flow concerning commercial leasing activity (letters, lease renewals);
    • Taking minutes during Property Management and Resident Manager meetings;
    • Creating Power Point presentations for both internal & external needs as required;
    • Establishing consistent record keeping systems for all buildings;
    • Generating rent increase notifications to tenants which both adhere to legislated time frames and meet company standards of professionalism, as directed by the Property Manager;
    • Updating Internal website with updated forms, documents and notices.
    • Assists with the coordination of  Purchase Order activity by:
    • Issuing Purchase Orders within approved guidelines;
    • Verifying costs and resolves discrepancies;
    • Entering Purchase Orders into appropriate accounting systems;

Provides front-line support via both email and phone to  potential residents in finding their next home. Respond to incoming phone and email rental enquiries  in a timely fashion.

  • Establish strong positive customer relationships in a high-volume inquiry environment.
  • Schedule viewings for potential tenants at the buildings with the Building Manager.
  • Manage daily activities through a CRM including:
    • Customer Updates
    • Reliable & accurate data entry
    • Maintaining a growing customer base
  • Assist with customer questions, concerns and application status updates.
  • Become an expert on Hollyburn’s building portfolio and their neighborhoods.
  • Building relationships with the Building Managers.

Provides a wide range of general administrative support to  ensure efficient operation of the office:

  • Assist in answering incoming calls
  • Receives and interacts with incoming visitors.
  • Receives incoming mail and invoices
  • Assists when necessary with scanning and photocopying
  • Help to maintains office equipment including fax machine, copiers and phone system.
  • Coordinates courier and mail shipments.
  • Coordinates purchase order activity.
  • Coordinates and orders office supplies for office and properties.
  • Perform any other tasks as assigned.

 

Knowledge, Skills and Abilities

  • Well-developed MS Office skills (Word, Excel, Powerpoint)  are necessary and Yardi  and /or Sales Force experience is a definite asset.
  • Experience in property management would be preferred .
  • Previous Reservations, Hospitality, Call Centre IT Support or Residential leasing experience is also an asset.
  • Excellent customer service skills and understands the importance of creating a positive customer experience.
  • Strong interpersonal and verbal /written communication skills.
  • Strong organizational skills.
  • Ability to be flexible and self-motivated and to take initiative.
  • Attention to detail and accuracy, even as priorities change and urgencies intervene.
  • Ability to work independently and in a team environment where mutual support is essential.
  • Ability to work under pressure

 If you meet the requirements and are interested, please submit your resume and salary expectations to [email protected]

We thank all applicants who apply, but only those who are qualified may be contacted.

Join the Hollyburn mailing list today to receive updates on new rental developments, property management jobs, company news, and instant vacancy updates!

Join Our Mailing List

Join Our Mailing List